Privacy Policy - Zmeel

This policy aims to explain how personal information of users is collected, used, and processed in the Zmeel application. This privacy policy complies with the applicable laws and regulations in the Kingdom of Saudi Arabia.

Please read this privacy policy, as by accessing and using the Zmeel platform, all your information is subject to this policy.

Data Collection:

• Registration Information: Includes full name, email address, phone number, date of birth, nationality, and user location.
• Payment Information: Includes credit card or other payment card information, if required.
• Application Usage Information: Includes records of interactions with the application.
• Location Information: Includes user's geographical location, if permitted by the user.
• Other Information: The application may collect other information from users, such as their legal interests and preferences.

Data Usage:

• Providing Legal Services: Personal information is used to provide customized legal services, including:
  • Connecting users with appropriate lawyers.
  • Providing legal consultations.
  • Preparing legal documents.
• Marketing and Advertising Activities: We use your personal information for analytical or statistical purposes to achieve promotion, marketing, and advertising objectives.
• Improving User Experience: Personal information is used to enhance user experience, including:
  • Customizing application content and functions.
  • Providing relevant legal recommendations.
  • Resolving technical issues.
• User Communication: Personal information is used to communicate with users about services, promotional offers, or to send notifications about relevant legal developments.
• Research and Development: Personal information may be used for research and development purposes to improve application services and develop new features.
• Legal Purposes: Personal information may be used for legal purposes, such as complying with court orders or responding to legal investigations.

Data Sharing:

• Personal information is not shared with third parties without users' prior consent.
• Personal information may be shared with third parties in the following cases:
  • With lawyers representing users in legal cases.
  • With service providers who assist the application in providing its services, such as payment providers or data analysis companies.
  • With government authorities, if required by laws and regulations.
• The application will take all necessary steps to ensure personal information is shared only with trusted third parties.

Limitation of Liability:

• To the extent permitted by law, Zmeel application will not be liable for any direct, indirect, incidental, consequential, or special damages arising from or in any way connected with the use of our application.
• All information in Zmeel application is presented "as is" without any warranties. Your use of the application, its services, contents, and implementation of any explanations and articles therein is solely at your own personal responsibility, and Zmeel application or its management is not liable for any responsibility or compensation for any errors resulting from your use of the application, and disclaims responsibility for any contracts or agreements made independently between its users or any other party.

Cookies:

Zmeel uses cookies (temporary/permanent), which are short text files containing information transferred to your hard drive through the website, mobile application, or any other device when using Zmeel. These files help us provide information about when you visited us and your location, analyze how you use the service and interact with content provided by Zmeel, enable efficient navigation, and remember your preferred settings. These cookies resend information each time you use Zmeel, noting that these files do not reveal your identity.

If you wish to use Zmeel, you will be notified to accept or reject cookies. If you refuse to save files to the hard drive, you may not be able to use all or some of the services.

Security:

• The application is committed to protecting users' personal information through appropriate security measures, including:
  • Encryption.
  • Firewalls.
  • Access monitoring.
  • Physical security measures.
• Personal information is stored on secure servers.
• Users are granted access to modify their personal data.

User Rights:

• Right to Access Data: Users have the right to access and process their personal data.
• Right to Correction: Users have the right to correct their personal data if it is incorrect or incomplete.
• Right to Deletion: Users have the right to request deletion of their personal data in certain cases.

Modifications:

Zmeel has the right to modify the privacy policy based on its sole discretion and without prior notice, and modifications will be published through Zmeel. Your continued use of Zmeel means your acceptance of these modifications, so please review the privacy policy statement from time to time to stay informed of any modifications.

Applicable Law:

This privacy policy is subject to and interpreted only in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia.

Complaints and Inquiries:

In case of any complaint or inquiry, please contact us via the email below:

Zmeel Distinctive Information Technology Corporation, National Address: RGNB7544,
Commercial Registration No. 1009040175. Email: info@zmeel.net